Terms of Use

Last updated on Aug 19th, 2025

This document is provided for general informational purposes and does not constitute legal advice. Please consult a qualified lawyer licensed in your jurisdiction (Norway) to adapt these Terms to your specific needs.

1. Overview

These Terms of Service (the “Terms”) govern your access to and use of the Dealight software-as-a-service platform, websites, mobile applications, documentation, and related services (collectively, the “Service”) provided by Dealight AS, a company registered and based in Norway (“Dealight”, “we”, “us”, or “our”). By creating an account, placing an order, or using the Service, you agree to be bound by these Terms.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms. If you do not agree to these Terms, do not use the Service.

2. Account & Eligibility

You must be at least 18 years old to use the Service.
You are responsible for the accuracy of your registration information and for maintaining the confidentiality of your credentials. You must promptly notify us of any unauthorized use of your account.
You are responsible for actions taken through your account by you and your authorized users.

3. Orders, Subscriptions, Trials

Access to the Service is provided on a subscription basis, per the plan and term selected in an order form, online sign‑up, or other written agreement (each, an “Order”).
Unless otherwise stated in the Order, you are charged at the end of each month for approved offers and sent SMS. In addition to any monthly subscriptions (“add-ons”)
We may offer trials or free tiers. We may modify or terminate trials or free tiers at any time. Trials convert to paid subscriptions after they end.

4. Fees, Billing, Taxes

Fees are due in advance unless stated otherwise in the Order. By providing a payment method, you authorize us to charge all applicable fees for the subscription term and any add‑ons.
Late payments may incur interest at the maximum rate permitted by applicable law in Norway. We may suspend or limit the Service for unpaid accounts after notice.
Fees are exclusive of taxes, duties, and levies. We will charge VAT and other taxes when required by law, based on your billing details.
Except where required by mandatory law or expressly stated otherwise in the Order, fees are non‑refundable.

5. Refund Policy

Refunds are provided at the sole discretion of Dealight and on a case-by-case basis and may be refused. The Dealight will refuse a refund request if we find evidence of fraud, refund abuse, or other manipulative behaviour that entitles Dealight to counterclaim the refund.

This does not affect your rights as a Consumer in relation to Products which are not as described, faulty or not fit for purpose.

6. Acceptable Use

You and your users must not:

Violate applicable laws or rights of others; upload or transmit unlawful, infringing, defamatory, or harmful content.
Attempt to gain unauthorized access to the Service or related systems; probe, scan, or test vulnerabilities without written permission.
Interfere with or disrupt the integrity or performance of the Service; upload malware or harmful code; engage in denial‑of‑service attacks.
Resell, sublicense, or provide the Service to third parties except as expressly permitted in an Order.
Misuse API rate limits or exceed plan entitlements.

We may suspend or terminate access for violations of this Section.

“Customer Data” means data, content, code, files, or materials submitted to or stored in the Service by you or on your behalf. You retain all rights to Customer Data.
You grant us a non‑exclusive, worldwide, royalty‑free license to host, process, transmit, display, and otherwise use Customer Data solely to provide and improve the Service and to prevent or address technical issues, security incidents, or legal obligations.
To the extent we process personal data on your behalf as a processor, the Data Processing Addendum (DPA) forms part of these Terms. Our DPA: /p/data-processing-addendum. Our Privacy Policy (as controller) is here: /privacy-policy.
We implement appropriate technical and organizational security measures as described at /p/security (if available) or as otherwise communicated in writing.
We may use sub‑processors to deliver the Service. A current list of sub‑processors may be made available at /p/subprocessors or upon request. We remain responsible for our sub‑processors.

8. Confidentiality

“Confidential Information” means non‑public information disclosed by one party to the other that is designated confidential or that should reasonably be understood as confidential.
Each party will use Confidential Information only for purposes of the relationship and will protect it using at least the same degree of care it uses to protect its own confidential information, but no less than reasonable care.
Exceptions apply where information is public without breach, independently developed, rightfully received from a third party without confidentiality obligations, or required by law to be disclosed (with prompt notice where legally permitted).

9. Intellectual Property; Feedback

We and our licensors own all right, title, and interest in and to the Service and its underlying technology, excluding Customer Data and third‑party content.
You may provide suggestions, ideas, or feedback. We may use feedback without restriction or obligation.

10. Service Changes; Beta Features

We may improve or modify the Service, including by adding or removing features, provided we do not materially reduce core functionality of your paid plan during a term without reasonable notice.
Beta or pre‑release features are provided “as is”, may be changed or discontinued at any time, and are excluded from service levels or support commitments.

11. Third‑Party Services

The Service may interoperate with or link to third‑party services. Your use of third‑party services is governed by their terms, not ours. We are not responsible for third‑party services and do not warrant their availability or performance.

12. Support; Availability

We provide standard support as included in your plan and will use commercially reasonable efforts to maintain Service availability. Any specific uptime or support targets will be set out in a service level agreement (if applicable) available for Enterprise customers.

13. Suspension

We may suspend access immediately if: (i) you breach these Terms; (ii) your use poses a security risk; (iii) suspension is required to comply with law; or (iv) payments are overdue. We will restore access promptly when the cause of suspension is resolved.

14. Term; Termination; Data Export

These Terms remain in effect while you have an active account or subscription.
Either party may terminate for material breach if not cured within thirty (30) days after written notice (ten (10) days for non‑payment).
Upon termination or expiration, your right to access the Service ends. We will make Customer Data export available for at least thirty (30) days after termination (unless prohibited by law or your account is terminated for unlawful conduct). After that period, we may delete Customer Data from active systems and backups per our retention schedules.

15. Warranties; Disclaimers

Each party warrants that it has the authority to enter into these Terms.
Except as expressly stated in an Order, the Service is provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, and non‑infringement. We do not warrant that the Service will be uninterrupted, error‑free, or secure.

16. Indemnification

We will defend and indemnify you against third‑party claims alleging that your authorized use of the Service infringes a valid intellectual property right, and will pay damages and costs finally awarded by a court or agreed in settlement, provided you promptly notify us, allow us sole control of the defense and settlement, and cooperate as reasonably requested.
This obligation does not apply to claims arising from: (i) Customer Data; (ii) use of the Service contrary to these Terms or documentation; (iii) a combination of the Service with items not provided by us; or (iv) features provided at your request.
You will defend and indemnify us against third‑party claims arising from Customer Data or your use of the Service in violation of law or these Terms.

17. Liability

To the maximum extent permitted by applicable law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, goodwill, or data, even if advised of the possibility of such damages.
To the maximum extent permitted by law, each party’s aggregate liability arising out of or related to these Terms will not exceed the total fees paid or payable by you to Dealight for the Service giving rise to the claim in the twelve (12) months preceding the first incident giving rise to the claim.
The above limitations do not apply to: (i) your payment obligations; (ii) breach of confidentiality obligations; (iii) infringement or misappropriation of the other party’s intellectual property rights; or (iv) liability that cannot be limited under mandatory law (e.g., wilful misconduct or gross negligence under Norwegian law).

18. Compliance; Export; Anti‑Corruption

You represent that you and your users are not subject to sanctions and will comply with applicable export control, anti‑bribery, and anti‑corruption laws, including the Norwegian Penal Code and any equivalent laws in jurisdictions where you use the Service.

19. Force Majeure

Neither party is liable for failure or delay to perform due to events beyond its reasonable control, including natural disasters, war, terrorism, riots, labor disputes, government action, utility or telecom failures, or internet disturbance. Obligations resume once the event ends.

20. Changes to These Terms

We may update these Terms from time to time. If changes are material, we will provide reasonable advance notice (e.g., via the Service or email). Your continued use after the effective date constitutes acceptance. If you object to material changes that materially degrade your rights, you may terminate your subscription before the effective date and we will refund any prepaid fees for the unused portion of the current term.

21. Governing Law; Venue; Consumers

These Terms are governed by the laws of Norway, without regard to conflict‑of‑laws rules.
The competent courts of Oslo, Norway, will have exclusive jurisdiction for disputes arising out of or in connection with these Terms, except that either party may seek injunctive relief in any jurisdiction.
If you are a consumer, you may have mandatory rights under Norwegian or EU consumer law that cannot be limited by contract. Nothing in these Terms affects such mandatory rights.

22. Notices; Contact

Legal notices must be sent by email to legal@dealight.me and are deemed given when sent, provided you receive no bounce‑back, or when confirmed received by us.
Operational or billing notices may be provided within the Service or by email to your registered contact.

Dealight AS Oslo, Norway Email: legal@dealight.me

23. Miscellaneous

Entire Agreement and Order of Precedence: These Terms, the Order, the DPA, and any referenced policies form the entire agreement and supersede prior agreements on the subject. In case of conflict, the Order prevails over these Terms, which prevail over referenced policies (unless the policy expressly states otherwise).
Assignment: Neither party may assign these Terms without the other party’s prior written consent, except that either party may assign to an affiliate or in connection with a merger, acquisition, or sale of substantially all assets, with notice.
Subcontracting: We may use subcontractors to provide the Service.
Severability: If any provision is held invalid, the remainder remains in effect.
Relationship: The parties are independent contractors, not partners, agents, or fiduciaries.